Step 01
Receive the alert with the OpenTable review, sub-ratings, and AI reply draft.
OpenTable reviews, monitored end-to-end
OpenTable is live for restaurants and hospitality groups that live and die by diner sentiment across food, service, ambience, value, and noise.
OpenTableLive now 1h → 24h
Paste the OpenTable listing URL for any location — .com, .co.uk, .ca, .com.au, .de. Review Monitor checks it on your plan's cadence, captures every new diner review with its full sub-rating breakdown, drafts an on-brand response, and alerts the right person. You copy, edit, and post the reply from your OpenTable manager account — nothing auto-posts.
What we read
Exactly what we pull, and never touch
Only public review data visible on the listing. No logins, no private customer info, no auto-posting.
What we do read
- Overall diner rating (1–5) and full review text
- Sub-ratings: food, service, ambience, value, noise level
- Reviewer nickname, city, and public avatar
- Dined date and review submitted date
- Existing owner response already public on OpenTable
- AI sentiment, owner summary, and reply draft
What we never touch
- Diner reservation details, booking IDs, or party size logs
- Your OpenTable Restaurant Center credentials
- Reviewer email, phone number, or private profile fields
- Auto-posted replies back to OpenTable
Scan cadence
How often we check OpenTable, by plan
OpenTable sources are checked automatically on the same cadence as your other connected sources.
| Plan | Scan frequency | Notes |
|---|---|---|
| Free | Every 24 hours | 1 profile |
| Starter | Every 6 hours | Up to 3 profiles |
| Pro | Every 2 hours | WhatsApp alerts included |
| Business | Every 1 hour | VIP support + priority queue |
Manual "Re-scan now" is on every plan. Cadence is the automated floor — you can trigger a fresh scan anytime.
Alert examples
Real notifications you'd receive
Every alert lands with the review body, sentiment, and the AI reply draft — ready to copy-paste.
Alert 01
"New 2★ OpenTable review — food 4, service 1, ambience 3. Needs reply."
Alert 02
"3 new OpenTable reviews this week — average 4.3★, sub-rating dip on noise."
Alert 03
"Urgent: negative diner review with sub-1★ service — owner response needed."
Alert delivery
Where OpenTable alerts show up
Every alert fans out on all your enabled channels. No per-message pricing, no monthly caps.
In-app + push
Real-time push and browser notifications on every plan.
All plans
Email
Full review, AI summary, and copy-paste reply block.
All plans
WhatsApp
Priority alert with pre-formatted draft.
Pro & Business
Copy button
One tap copies the reply. You paste on the platform.
All plans
The workflow
From alert to posted reply
Five steps, all human-approved. Nothing auto-posts to OpenTable.
Step 02
Read the sentiment and owner summary before you open the platform.
Step 03
Tap 'Copy reply' from the dashboard, email, or WhatsApp alert.
Step 04
Open the OpenTable review from your Restaurant Center inbox.
Step 05
Paste, edit, and publish the reply from your OpenTable account.
Start monitoring OpenTable reviews today
Paste your listing URL and receive your first alert within an hour.
