Step 01
Receive the alert with the Uber Eats review + AI reply draft.
Uber Eats reviews, monitored end-to-end
Uber Eats is live for restaurants, cloud kitchens, and delivery-first brands that need to catch every new diner review the moment it appears.
Uber EatsLive now 1h → 24h
Paste any Uber Eats restaurant URL — `ubereats.com/store/<slug>/<uuid>` — and Review Monitor reads the reviews directly from the page's embedded Redux state. Each new diner review is captured with reviewer name, text, timestamp and avatar, then routed through AI sentiment + reply drafts. You copy, edit, and post the reply from your Uber Eats Manager account — nothing auto-posts.
What we read
Exactly what we pull, and never touch
Only public review data visible on the listing. No logins, no private customer info, no auto-posting.
What we do read
- Reviewer display name (as shown on Uber Eats)
- Full review text and posted timestamp
- Store aggregate rating and total review count
- Reviewer avatar (when public)
- AI sentiment, urgency score, and reply draft
What we never touch
- Order details, order IDs, or delivery courier logs
- Your Uber Eats Manager credentials or dashboard
- Reviewer email, phone number, or private profile fields
- Auto-posted replies back to Uber Eats
Scan cadence
How often we check Uber Eats, by plan
Uber Eats sources are checked automatically on the same cadence as your other connected sources. Uber Eats does not publish per-review stars — Review Monitor infers each review's star from the store average and always flags this in the alert.
| Plan | Scan frequency | Notes |
|---|---|---|
| Free | Every 24 hours | 1 profile |
| Starter | Every 6 hours | Up to 3 profiles |
| Pro | Every 2 hours | WhatsApp alerts included |
| Business | Every 1 hour | VIP support + priority queue |
Manual "Re-scan now" is on every plan. Cadence is the automated floor — you can trigger a fresh scan anytime.
Alert examples
Real notifications you'd receive
Every alert lands with the review body, sentiment, and the AI reply draft — ready to copy-paste.
Alert 01
"New Uber Eats review — negative tone flagged by AI (no per-review star exposed)."
Alert 02
"6 new Uber Eats reviews this week — store rating still 4.6★."
Alert 03
"Urgent: Uber Eats review mentions food safety — owner response recommended."
Alert delivery
Where Uber Eats alerts show up
Every alert fans out on all your enabled channels. No per-message pricing, no monthly caps.
In-app + push
Real-time push and browser notifications on every plan.
All plans
Email
Full review, AI summary, and copy-paste reply block.
All plans
WhatsApp
Priority alert with pre-formatted draft.
Pro & Business
Copy button
One tap copies the reply. You paste on the platform.
All plans
The workflow
From alert to posted reply
Five steps, all human-approved. Nothing auto-posts to Uber Eats.
Step 02
Read the sentiment and owner summary before you open the platform.
Step 03
Tap 'Copy reply' from the dashboard, email, or WhatsApp alert.
Step 04
Open the review from your Uber Eats Manager inbox.
Step 05
Paste, edit, and publish the reply from your Uber Eats account.
Start monitoring Uber Eats reviews today
Paste your listing URL and receive your first alert within an hour.
