Step 01
Receive the alert with the Zomato review, experience tag, and AI reply draft.
Zomato reviews, monitored end-to-end
Zomato is live for restaurants, cafés, cloud kitchens, and hospitality groups that depend on diner reviews across dining and delivery.
ZomatoLive now 1h → 24h
Paste any Zomato restaurant URL — `/city/slug` or `/city/slug/reviews` on zomato.com. Review Monitor checks it on your plan's cadence, captures every new diner review directly from the page's embedded JSON (no scraping quirks, no infinite-scroll gymnastics), drafts an on-brand reply, and alerts the right person. You copy, edit, and post the reply from your Zomato Restaurant Partner account — nothing auto-posts.
What we read
Exactly what we pull, and never touch
Only public review data visible on the listing. No logins, no private customer info, no auto-posting.
What we do read
- Overall diner rating (1–5) and full review text
- Dining vs Delivery experience tag exposed on each review
- Reviewer display name and public avatar
- Human timestamp (e.g. '7 days ago', 'yesterday')
- Existing restaurant reply already public on Zomato
- AI sentiment, owner summary, and reply draft
What we never touch
- Order details, order IDs, or delivery logs
- Your Zomato Restaurant Partner credentials or dashboard
- Reviewer email, phone number, or private profile fields
- Auto-posted replies back to Zomato
Scan cadence
How often we check Zomato, by plan
Zomato sources are checked automatically on the same cadence as your other connected sources.
| Plan | Scan frequency | Notes |
|---|---|---|
| Free | Every 24 hours | 1 profile |
| Starter | Every 6 hours | Up to 3 profiles |
| Pro | Every 2 hours | WhatsApp alerts included |
| Business | Every 1 hour | VIP support + priority queue |
Manual "Re-scan now" is on every plan. Cadence is the automated floor — you can trigger a fresh scan anytime.
Alert examples
Real notifications you'd receive
Every alert lands with the review body, sentiment, and the AI reply draft — ready to copy-paste.
Alert 01
"New 2★ Zomato review — dining experience, 3 days ago. Needs reply."
Alert 02
"5 new Zomato reviews this week — average 4.4★, dining split 60/40."
Alert 03
"Urgent: 1★ delivery review with critical language — owner response recommended."
Alert delivery
Where Zomato alerts show up
Every alert fans out on all your enabled channels. No per-message pricing, no monthly caps.
In-app + push
Real-time push and browser notifications on every plan.
All plans
Email
Full review, AI summary, and copy-paste reply block.
All plans
WhatsApp
Priority alert with pre-formatted draft.
Pro & Business
Copy button
One tap copies the reply. You paste on the platform.
All plans
The workflow
From alert to posted reply
Five steps, all human-approved. Nothing auto-posts to Zomato.
Step 02
Read the sentiment and owner summary before you open the platform.
Step 03
Tap 'Copy reply' from the dashboard, email, or WhatsApp alert.
Step 04
Open the review from your Zomato Restaurant Partner inbox.
Step 05
Paste, edit, and publish the reply from your Zomato account.
Start monitoring Zomato reviews today
Paste your listing URL and receive your first alert within an hour.
